You know how important customer reviews can be if you're running an eCommerce store on Wix. They help you improve your products and provide social proof to potential customers, encouraging them to make a purchase. In this article, we'll walk you through the process of adding product reviews to your Wix website in just a few easy steps.
Why Product Reviews are Important for Your Wix Website
Let's examine why product reviews are essential for your Wix website.
Reviews provide social proof and can help establish credibility for your brand. When potential customers see positive reviews from other customers, they are more likely to trust your business and make a purchase. This can increase your sales and improve your overall brand image.
Improved Search Engine Rankings
Search engines like Google consider the quality and quantity of reviews when ranking websites. Positive reviews can improve your search engine rankings, making potential customers more likely to find your website when searching for related products or services.
When you add reviews to your website, you can also include rich snippets, which are enhanced search results that display additional information, such as star ratings and review counts. These snippets can increase your click-through rates, making potential customers more likely to visit your website.
Reviews provide valuable feedback from customers, which can help you identify areas where you excel and areas where you can improve. This feedback can help you make informed business decisions and improve customer experience.
Reviews are a form of user-generated content, which can be a valuable asset for your website. User-generated content is seen as authentic and trustworthy and can help improve engagement with your audience.
Overall, reviews on a Wix website can offer many benefits for marketing and SEO. They can increase trust and credibility, provide valuable feedback, and offer user-generated content. You can enhance your online presence and attract more customers by encouraging and showcasing reviews on your website.
Possible Ways To Add Reviews To The Wix Website
There are several ways to add reviews to your Wix website, each with its own benefits and features. Here are the possible ways to add reviews to your Wix website:
Wix App Market: Wix offers several review apps in its App Market, including Site Reviews, Reviews by Kudobuzz, and Fera Reviews. These apps allow you to add a review section to your website easily, customize the design and layout, and moderate reviews.
Wix Forms: Wix Forms is a built-in feature that allows you to create custom forms, including review forms. You can add fields for customers to rate their experience, leave comments, and then display the reviews on your website.
Social Media: You can also use social media platforms like Facebook, Twitter, and Instagram to collect and display reviews. Simply embed your social media feed on your website to showcase your reviews.
Third-Party Review Sites: If your business is listed on third-party review sites like Google My Business, TripAdvisor, or Yelp, you can display those reviews on your website. Simply copy and paste the review widget code provided by the review site onto your website.
Manual Entry: If you don't want to use a review app or form, you can manually enter reviews into a designated section on your website. This option requires more time and effort but allows you to have complete control over the reviews displayed on your website.
Regardless of your choice, adding reviews to your Wix website can help build credibility and establish customer trust. Consider your specific needs and goals when deciding which method to use, and make sure to monitor and respond to reviews regularly to provide excellent customer service. Next, we will look at the easiest and fastest way to add reviews to the Wix site - using the Wix plugin.
How to Add Product Reviews to Your Wix Website
Now that you know why product reviews are essential, let's look at how to add them to your Wix website.
Step 1: Choose a Review App
The first step is choosing a Wix App Market review app. Some popular options include Site Reviews, Reviews by Kudobuzz, and Fera Reviews. Choose the best fit for your needs and click the "Add to Site" button to install the app. Don't forget to carefully read the information about the plugin, functionality, and availability of the free plan.
Step 2: Customize the Review App
Once you have installed the review app, it's time to customize it to match your website's branding and design. You can choose the review layout, font, colour, and other design elements. This step is crucial to ensure the review section seamlessly integrates with your website's overall design.
Step 3: Enable Reviews
Now it's time to enable the review feature. You can choose to moderate reviews before they are published or allow them to be published automatically. Moderating reviews can be time-consuming, but it ensures that only high-quality reviews are displayed on your website.
Step 4: Promote Reviews
Encourage customers to leave reviews by promoting the review feature on your website and social media channels. You can also offer incentives or rewards for leaving a review. This step is important to ensure that your customers know the review feature and are motivated to leave a review.
Step 5: Respond to Reviews
Respond to reviews promptly, whether they are positive or negative. This shows that you value customer feedback and are committed to providing excellent customer service. Responding to reviews also allows you to address any concerns or issues your customers raise.
Step 6: Monitor and Manage Reviews
Finally, it's essential to monitor and manage your reviews regularly. This means checking for new reviews, responding promptly, and making necessary changes to your review policies or settings. By actively managing your reviews, you can ensure that your review section remains a valuable asset for your business.
In conclusion, adding reviews to your Wix website is a straightforward process that can greatly impact your business. Following these steps, you can create a platform for customers to share their experiences and establish trust with potential customers.
Adding product reviews to your Wix website is an excellent way to improve your eCommerce store's credibility and drive more sales. You can start by choosing a product review app, installing and setting it up, adding the widget to your website, and encouraging customers to leave reviews. If your product or service is of high quality and brings pleasure to customers, they will definitely write about it.
Are you haven’t enough time to search and install the necessary application, or do you want a custom reviews section made for your site? Contact our Velo specialists. You can verify the quality of our services by reading the reviews of our customers.