Hospitality & Accommodation Franchise Network

A leading hospitality franchise required a tailored digital solution to manage its expanding network. The main challenges included reconfiguring the payment system to allow direct franchisee payouts and providing individual dashboards for franchisees to access business-critical data. Standard Wix tools had limitations, so our team at Davydov Consulting implemented custom solutions to overcome these constraints.


Project Scope
1. Payment System Reconfiguration
Goal: Redirect customer payments directly to franchisee accounts instead of the central account.
Actions Taken:
Integrated Stripe Connect as the main payment processor, enabling payment splitting per transaction.
Built a custom middleware layer to map bookings to the correct franchisee account.
Overcame Wix’s native single-account restriction using server-side coding and Stripe APIs.
Provided fallback compatibility with Square and Worldpay for wider regional coverage.
Result: Franchisees now receive payments directly, ensuring financial transparency and reducing administrative overhead.

2. Dashboard & Reporting System
Goal: Provide franchisees with access to their own bookings, calendar, and financial data.
Actions Taken:
Designed custom dashboards using Wix Velo, with secure conditional permissions.
Applied data partitioning, so each franchisee sees only their own:
Revenue & Bookings
Calendar Data
Client Records (within compliance limits)
Implemented an automated reporting system, sending franchisees weekly and monthly reports by email summarising:
Revenue
Booking Volumes
Occupancy Metrics
Used serverless backend functions to ensure reliable, automated report delivery.
Result: Franchisees gained real-time visibility into their performance while protecting sensitive data across the network.


Technical Implementation
Platform: Wix Studio with Velo backend.
Payments: Stripe Connect API + custom middleware integration.
Dashboards: Velo dynamic datasets with role-based access filtering.
Reports: Automated email reports via backend scheduled functions.
Security: Full RBAC (role-based access control) to safeguard franchisee data.


Outcomes & Impact
Direct Payment Distribution: Franchisees now receive immediate payouts.
Transparency & Control: Each partner manages their own performance data.
Efficiency Gains: Central administration time reduced by over 40%.
Scalable Architecture: Easily adaptable for onboarding new franchisees.
Stronger Network Trust: Franchisees reported greater autonomy and satisfaction.


This project highlights Davydov Consulting’s expertise in creating custom Wix solutions that go beyond platform limitations. By delivering a fully reconfigured payment system and dedicated franchisee dashboards, we successfully enabled a growing hospitality franchise to operate with greater efficiency, transparency, and scalability.
All objectives were achieved, and the system continues to support franchise growth seamlessly.